Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
At Synergized Tech Links, we collect information that helps us provide better financial analysis services and educational content. We're upfront about what we gather and why we need it.
Personal Information
- Name and contact details when you register for our courses
- Email address for newsletters and course updates
- Phone number for important notifications about your enrollment
- Educational background to customize learning paths
- Payment information for course fees (processed securely through third parties)
Technical Information
We automatically collect certain technical data to improve our website performance and understand user preferences:
- IP address and browser type for security monitoring
- Pages visited and time spent on our educational content
- Device information to optimize mobile experience
- Cookies for site functionality and analytics
How We Use Your Information
Your information helps us deliver quality financial education and maintain a secure learning environment. Here's exactly how we use what you share with us:
- Course delivery: Managing your enrollment, tracking progress, and providing personalized learning materials
- Communication: Sending course updates, market analysis reports, and educational newsletters
- Support services: Responding to questions and providing technical assistance
- Website improvement: Analyzing usage patterns to enhance user experience
- Legal compliance: Meeting Vietnamese data protection requirements and educational regulations
We never use your personal information for marketing unrelated financial products or services. Our focus remains on fundamental analysis education.
Data Protection & Security
We take data security seriously and implement multiple layers of protection to keep your information safe from unauthorized access or misuse.
Security Measures
- SSL encryption for all data transmission between your browser and our servers
- Regular security audits and vulnerability assessments
- Limited access controls - only authorized staff can view personal data
- Secure payment processing through certified third-party providers
- Regular backup systems with encrypted storage
- Staff training on data protection best practices
While we implement strong security measures, no online system is 100% secure. We promptly notify users of any data breaches that might affect their personal information.
Information Sharing & Third Parties
We don't sell your personal data to anyone. However, we do work with trusted partners who help us deliver our educational services effectively.
When We Share Information
- Payment processors: For secure handling of course fees and refunds
- Email service providers: To send course materials and newsletters
- Analytics services: Anonymous data for website performance monitoring
- Legal requirements: When required by Vietnamese law or court orders
- Business transfers: In case of merger or acquisition (users will be notified)
All third-party partners sign agreements requiring them to protect your data and use it only for specified purposes. We regularly review these partnerships to ensure continued compliance.
Your Rights & Choices
Under Vietnamese data protection laws and our commitment to transparency, you have several rights regarding your personal information.
Access & Control Rights
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information in your profile
- Deletion: Request removal of your data (subject to legal and contractual obligations)
- Portability: Download your course progress and personal data in a readable format
- Restriction: Limit how we process your information in certain circumstances
- Objection: Opt out of marketing communications or certain data processing activities
How to Exercise Your Rights
To request any of these actions, contact us using the information below. We'll respond within 15 business days and verify your identity before processing requests. Some requests may take longer if they're complex or involve large amounts of data.
Data Retention
We keep your information only as long as necessary to provide services and meet legal requirements. Different types of data have different retention periods.
- Course enrollment data: Retained for 7 years after course completion for certification purposes
- Payment records: Kept for 5 years as required by Vietnamese tax and accounting laws
- Website analytics: Anonymous usage data retained for 2 years
- Marketing communications: Until you unsubscribe or request deletion
- Support inquiries: Deleted after 3 years unless ongoing issues require longer retention
When data reaches its retention limit, we securely delete it from our systems. You can request earlier deletion for most categories of personal information.
Cookies & Tracking
We use cookies to improve your browsing experience and understand how visitors use our site. You have control over cookie settings in your browser.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality and security
- Performance cookies: Help us understand which pages are most useful
- Functional cookies: Remember your preferences and settings
- Analytics cookies: Provide insights into user behavior and site performance
Most browsers allow you to block or delete cookies through their settings. However, disabling certain cookies may affect site functionality and your user experience.
International Data Transfers
While our primary operations are based in Vietnam, some of our technology partners may process data in other countries. We ensure appropriate safeguards are in place for any international transfers.
- All transfers comply with Vietnamese data protection requirements
- Partner countries maintain adequate data protection standards
- Contractual safeguards protect your information during transfer and processing
- You can request details about specific transfers affecting your data
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our services, legal requirements, or data practices. We'll notify you of significant changes through email or prominent website notices.
Minor updates, such as clarifications or contact information changes, will be posted with a new effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.
If you disagree with policy changes, you can contact us to discuss your concerns or request account deletion before the changes take effect.
Privacy Questions?
If you have questions about this privacy policy or how we handle your data, we're here to help.
Email us at: contact@synergizedtechlinks.com
Call us: +8449434059
Write to us: ĐT56, Chợ Lời, Hiển Khánh, Vụ Bản, Nam Định, Vietnam